Springdale has transformed into a major hub of Northwest Arkansas, fueled by the growth of industry giants and a surging population. With this growth has come a reliance on rideshare services like Uber and Lyft. Whether you are commuting to the Tyson Foods headquarters, heading to a game at Arvest Ballpark, or catching a ride home from the downtown Emma Avenue entertainment district, ridesharing is woven into the fabric of our city.
However, convenience often comes with risk. Rideshare accidents involve complex legalities that standard car accidents do not. If you have been injured, you are facing multibillion-dollar corporations with deep-pocketed insurance carriers. At Wilmoth Law Firm, we offer the sophisticated legal strategy of a large firm with the local, hands-on attention of a Springdale-focused practice.
The legal landscape for rideshare accidents is fundamentally different from a typical two-vehicle collision. In Arkansas, the level of insurance coverage fluctuates based on the driver’s digital “status” at the moment of the crash. This is why immediate legal intervention is critical; we must preserve the digital logs from the Uber or Lyft app to prove which insurance tier applies to your case.
If an Uber driver is driving on Sunset Avenue but is not logged into the app, they are legally treated as a private citizen. In this case, we pursue their personal Arkansas auto insurance policy. Arkansas law currently requires minimum liability limits of 25/50/25 ($25,000 for bodily injury per person, $50,000 per accident).
When a driver is logged in and waiting for a request—common in high-traffic areas like the Don Tyson Parkway—their personal insurance often denies coverage because they are using the vehicle for business. Here, Uber and Lyft provide contingent liability coverage:
The moment a driver clicks “Accept” on a request from a user at the Jones Center or a local hotel, a $1,000,000 commercial liability policy is activated. This policy remains in effect until the passenger is dropped off. This is the most comprehensive coverage available, designed to handle catastrophic injuries and long-term medical care.
Springdale’s infrastructure presents unique hazards for rideshare drivers, who are often distracted by their GPS or app notifications. Our firm has deep experience investigating accidents in the city’s most notorious “danger zones”:
Insurance adjusters for rideshare companies are trained to minimize payouts. They often use the following tactics to devalue your claim:
The Independent Contractor Defense
Uber and Lyft historically argued they are not responsible for their drivers’ negligence because the drivers are not “employees.” While Arkansas law has clarified insurance requirements, these companies still try to distance themselves from the driver’s behavior. We counter this by focusing on the company’s duty to ensure its drivers meet safety standards and the mandatory insurance protections required by the state.
Modified Comparative Fault
Arkansas follows the Modified Comparative Fault rule. This means that if you are found to be 50% or more at fault for the accident, you cannot recover any money. Insurance companies will often try to assign a small percentage of blame to you (for example, claiming you were speeding or distracted) just to lower the final settlement amount. We may use accident reconstruction experts and local traffic footage to prove the rideshare driver’s liability.
Documenting the “Hidden” Injuries
Many rideshare accidents result in soft tissue injuries, concussions, or spinal trauma that may not appear on an initial X-ray at Northwest Health or Arkansas Children’s Northwest. We work with medical experts to ensure that your “invisible” injuries—like Traumatic Brain Injury (TBI) or Whiplash Associated Disorders—are fully documented and compensated.
I was a passenger, and my driver crashed. Am I covered?
Yes. Passengers are almost always the “innocent party.” You are covered by the $1 million commercial policy regardless of which driver caused the accident. Even if a third-party driver (not your Uber driver) hit you and they were uninsured, the rideshare company’s Uninsured/Underinsured Motorist (UM/UIM) coverage should protect you.
What if the Uber driver hit me, but they claim the app was off?
This is a common dispute. We issue a “Spoliation Letter” immediately to the rideshare company, legally requiring them to preserve the driver’s GPS and login data. This allows us to verify the driver’s true status at the time of the crash.
Will my rates go up if I file a claim as a passenger?
No. Filing a claim against the rideshare company’s commercial insurance policy does not affect your personal insurance rates. You are simply seeking compensation from the policy designed to protect you during the trip.
How does the “3-year” rule work in Arkansas?
For accidents occurring in 2026, you generally have three years to file a lawsuit under the Arkansas Statute of Limitations. However, you should never wait. Witnesses move away, and digital data from the rideshare apps can be overwritten. The sooner we start, the stronger your case.
Can I recover lost wages?
Absolutely. If your injuries prevent you from working—whether you are an hourly worker at a processing plant or a salaried executive—we calculate your lost income and “loss of future earning capacity” as part of your damages.
At Wilmoth Law Firm, we believe in compassionate advocacy and tenacious representation. We understand that a car accident is more than just a legal case; it is a life-altering event.
If you’ve been injured in an Uber or Lyft accident, don’t let the insurance companies dictate your recovery. Protect your rights with a firm that knows the community and the Arkansas legal system inside and out. Talk to a Springdale Uber and Lyft accident lawyer at Wilmoth Law Firm. Call 479-443-8080 or complete our online form for a free consultation. We are located in Fayetteville, Arkansas.
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